FlowerDelivery.com Ratings & Reviews

Never order again from them, late funeral delivery

By new mexico 2 - December 1, 2008

Do not order from this company. Funeral flowers delivered late (after the service). When I complained they offered me 10 dollars off. I had to dispute with to my credit card company and the credit card company refunded all my money. Best thing to do if you need flowers is google with “flowers” and the zip code of where you are sending them. You can then find a local store. Many have websites, or you can call them directly. For a longer version of my story read below: On a Saturday I ordered flowers for delivery on a Sunday for my grandmother’s funeral. I specifically picked flowers from the set listed as available for delivery on Sunday. I received a confirmation page. Their website says if there is a problem they will call or email. None of this happened. I was not contacted at all. When no flowers had been delivered by 6pm I called a local florist and begged them to deliver before the service on Monday. I paid extra for this service. After the service the flowers were delivered. A note accompanied them saying "sorry could not be delivered on Sunday". I called the phone number for help and was offered 10 dollars off because "we had website problems". The women who helped me told me that the supervisor was busy with two other customers and would call me back in a half hour. The next day they finally called and again offered 10 dollars off. When I told them that was not acceptable they were rude. I contacted my credit card company and explained. The credit card company refunded my money and issues a chargeback.