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Overall Rating:
  Customer Opinions on Hotels.ComOn top of our vast selection of coupons, customer service and quality have been at the forefront of the Coupon Mountain philosophy since the beginning. The Hotels.com Reviews page allows you to review the customer service and Hotels.com ratings at a glance! Stars are the symbol of excellence; the “Overall Site Rating” is based on a five star system, the more stars the better. Feel free to read a few reviews before shopping online or share your own personal experiences with us and fellow bargain hunters. CouponMountain.com is endlessly striving to make your user experience as easy and as useful as possible! 
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1 - 3 of 3 reviews
Use Hotels.com to find the...  By dmurphy45701 - at Epinions - December 1, 2008Use Hotels.com to find the rate, and then go to the hotel's own website to book your room. I booked a reservation via Hotels.com for a Westin in NJ. When I arrived at the hotel they did not have my... Read More Report as inappropriateWhy Hotels.com (And Other Third-Party Booking Websites) Are the Bane of a Desk Clerk's Existence By AliventiAsylum - at Epinions - September 15, 2008I'll admit that I have used third-party websites in the past when I've traveled. However, after experiencing their effects from the other side of the desk, I never will again.Hotels.com is probably... Read More Report as inappropriateLike Hell on Earth! By alp2008 - at Epinions - September 2, 2008If you've ever had a nightmarish experience with an overseas call center and thought, "I love this!" then Hotels.com is for you. If you want to keep your sanity, forget them. I booked two... Read More Report as inappropriate1
1 - 3 of 3 reviews
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