Customer Opinions on Hotels.com
On top of our vast selection of coupons, customer service and quality have been at the forefront of the Coupon Mountain philosophy since the beginning. The Hotels.com Reviews page allows you to review the customer service and Hotels.com ratings at a glance! Stars are the symbol of excellence; the “Overall Site Rating” is based on a five star system, the more stars the better. Feel free to read a few reviews before shopping online or share your own personal experiences with us and fellow bargain hunters. CouponMountain.com is endlessly striving to make your user experience as easy and as useful as possible!
terrible horrible service
By tejas_ruthie - at Epinions - June 9, 2009hotels.com is one of the top worst online booking experiences I have ever had. Do not use them if possible. I want to stress the hotels are not the issue. The service at hotels.com is the issue. Here... Read More
Report as inappropriateThey will say anything to sell...
By dnicholas123 - at Epinions - June 3, 2009They will say anything to sell you a room! Do not use Hotels.com for any reservation service. They are also part of the Expedia group. Nothing but nighmares await you if you use them. You have... Read More
Report as inappropriateUse Hotels.com to find the...
By dmurphy45701 - at Epinions - December 1, 2008Use Hotels.com to find the rate, and then go to the hotel's own website to book your room. I booked a reservation via Hotels.com for a Westin in NJ. When I arrived at the hotel they did not have my... Read More
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