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Overall Rating:
  Customer Opinions on MercantilaOn top of our vast selection of coupons, customer service and quality have been at the forefront of the Coupon Mountain philosophy since the beginning. The Mercantila Reviews page allows you to review the customer service and Mercantila ratings at a glance! Stars are the symbol of excellence; the “Overall Site Rating” is based on a five star system, the more stars the better. Feel free to read a few reviews before shopping online or share your own personal experiences with us and fellow bargain hunters. CouponMountain.com is endlessly striving to make your user experience as easy and as useful as possible! 
Customer service ? What service?  By jeaninca - at Epinions - August 26, 2008I don't usually take the time to write reviews... but once in a while a company is so so bad that I feel the need to warn others to stay away!!! If you read all the customer testimonials on the... Read More Report as inappropriateThis was truly the worst... By kardula - at Epinions - August 22, 2008This was truly the worst experience! I am also filing a complaint with the FTC. This company mis-represented it's product on the web (posted a photo different from the product, interestingly enough,... Read More Report as inappropriatePoor By frechette_n - at Yahoo!Shopping - August 16, 2008I have placed an order over 3 weeks ago for bunk beds ask me if I can reach anyone to find out the status. ?? the order was to be shipped 7-10 days of placing the order, I have yet to receive the... Read More Report as inappropriateI ordered an inversion table... By courtrid - at Epinions - August 12, 2008I ordered an inversion table from Mercantila. I received an order confirmation through email so I thought everything was okay. Then after multiple weeks I realized there was no shipping status... Read More Report as inappropriate"I ordered a bed and after a... By epearce49 - at NexTag - July 23, 2008"I ordered a bed and after a long backorder we settled for a different item. now we cannot recieve a shipment # and noone will answer the phone... " Read More Report as inappropriate"I too had a horrible... By abiq - at NexTag - July 22, 2008"I too had a horrible experience shopping with Mercantilla. They did not ship the item that I ordered, and then kept me running around talking to "managers" almost long enough for me... Read More Report as inappropriate"Terrible online seller... By jhoudesh - at NexTag - July 20, 2008"Terrible online seller. Ordered pool cleaner on 06/20/08, still haven't received it on 07/20/08. All attempts to contact Mercantilia have failed and stayed on hold over an hour listening to... Read More Report as inappropriatePoor By Happyfamily - at Yahoo!Shopping - June 30, 2008VERY VERY VERY BAD CUSTOMER SERVICE!!!!!!!!!!!!! !!!!!!! Date is: 06/28/08 Saturday I called them today to order a product and also had to ask a question about the particular item I was going to... Read More Report as inappropriatei bought a hot tub from them... By Martys1Princess - at Bizrate - June 1, 2008i bought a hot tub from them. Customer service was ok at first. they updated the tracking info on their site AFTER i recieved my hot tub. It was the only good thing about the whole experience. I am... Read More Report as inappropriateDo not buy anything from... By Clem246 - at Bizrate - May 28, 2008Do not buy anything from Mercantila! Mercantila has absolutely the WORST customer service operation I have ever experienced! Their operation does not even deserve to be called customer... Read More Report as inappropriateAdditional Information:International Shopping: Australia | Canada | China | France | Germany | Japan | Spain | United Kingdom
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